There are few things as frustrating as WhatApp not working. How are we supposed to send memes to our besties without it? The app is owned by Facebook and Instagram parent company Meta, so it’s normally in perfect working order, but the tech world is a delicate one, so occasionally that little green icon on phones is just taunting us and refusing to open. So, let us help you get back in contact with your pals in this handy guide.
If you’re having other issues with your phone, check out our other great content so you can get yourself back in business ASAP. We have plenty of useful guides covering topics like YouTube music download, WhatsApp download, Why does my phone keep turning off?, and How to delete contacts on iPhone.
Let’s dive into our WhatsApp not working guide
There are several reasons WhatsApp could not be working for you, so we’re going to go through the major causes and find solutions for each one.
So this doesn’t happen regularly, but every app under the Meta umbrella (Facebook, Instagram, WhatsApp) can occasionally be down for maintenance, or due to other issues with the servers. WhatsApp has been down for users around the globe a couple of times, so if it isn’t working for you, check the latest news or head over to the Meta Twitter account to get the latest updates.
If you have too many files or photos on your phone, this can cause WhatsApp to crash as it needs a certain amount of memory available to open. Head into your settings and click on storage to delete any unneeded files or photos, and hopefully, you can free up some space to get back in.
Your cache is the temporary memory files that keep your settings and favourite things saved, so if you open your preferred internet app it will remember what websites you were on, your passwords, and your recent searches. This temporary memory isn’t needed for everything though, and can clog up your phone easily.
Occasionally a new version of WhatsApp might be available, and often you will need to update to the newest version to use it. Simply head onto either the App Store or the Google Play store, search for WhatsApp, and if you can see an update is available then download it to your device.